Returns & Exchanges

Due to the perishable nature of our peanut butter products, we cannot accept returns once a shipment has been delivered; however, we are committed to ensuring your total satisfaction with every jar.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your PB2 products for any signs of damage or incorrect items received during transit.

• 2.
  Contact Customer Support

  If your order is damaged or incorrect, email our support team within 7 days of delivery with your order number and photos of the issue.

• 3.
  Verification Process

  Our quality assurance team will review your claim and verify the batch information to ensure our high standards are maintained.

• 4.
  Resolution and Refund

  Approved claims will receive a full refund to the original payment method or a complimentary replacement shipment at no extra cost to you.